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job overview

Marketing job in Chicago, Illinois

Consumer Insights Manager

Overview

Aspen Dental Management, Inc. (ADMI) is a leading dental support organization that provides non-clinical business support services to independently owned and operated Aspen Dental offices in 38 states. Our purpose? To care for the people who care for the patients, providing expert business support to the largest, fastest-growing branded network of dental practices in the country. This model makes it easier for independent, licensed practitioners to do what they do best: Care for their patients.

 

As a reflection of our current growth, we have an exciting opportunity to join our Marketing organization as a Consumer Insights Manager. The role will work out of our Chicago offices, and report to the VP of Insights.

 

The ideal candidate will have demonstrated the ability to:

  • Execute Market Research/Insights projects in a fast moving, customer-focused organization
  • Consider and appropriately implement all foundational elements of research study design (sampling strategy and questionnaire design)
  • Manage projects independently or in partnership with vendors to deliver compelling insights to the organization

Responsibilities

  • Participate in managing brand and customer experience tracking programs to measure and track successes and opportunities for improvement
  • Build trusted relationships with colleagues across the organization to understand business needs and align on business objectives
  • Measure and report on business KPI’s to facilitate easy tracking of performance relative to customer expectations
  • Synthesize data to uncover insights which drive enhanced understanding of customer behavior
  • Collaborate with colleagues to test, implement and integrate Marketing tactics

Minimum Education and Experience

  • Education Level: Bachelor’s degree required
  • Experience Level: 5+ years relevant professional experience in Marketing, Market Research or Insights function
  • Experience working on highly visible, highly impactful cross-functional projects
  • Must be intellectually curious, inquisitive, thoughtful, and a good listener
  • Strong organizational skills and ability to multi-task several complex projects with the flexibility to be proactive in a fast pace environment
  • Solid interpersonal skills with an ability to collaborate across functional areas
  • Resourceful and motivated self-starter
  • Analytical & Word Processing skills: Must demonstrate advanced command of MS Office applications (Excel, PowerPoint, Word)
  • Clear and concise presentation & communication skills
  • Ability to travel as necessary (~5%)

 

About Aspen Dental Management, Inc.


Aspen Dental-branded practices are supported by ADMI, a dental support organization that provides non-clinical business support to licensed, independent dentists.

Available Locations

ADMI - Chicago, Illinois 60607 United States