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job overview

Insurance Operations job in East Syracuse, New York

Insurance Claims Processing- NEA Specialist


Aspen Dental Management, Inc. (ADMI) is a leading dental support organization that provides non-clinical business support services to independently owned and operated Aspen Dental offices in 42 states. Our purpose? To care for the people who care for the patients, providing expert business support to the largest, fastest-growing branded network of dental practices in the country. This model makes it easier for independent, licensed practitioners to do what they do best: Care for their patients.


This is an excellent opportunity to advance / make a career in healthcare administration and learning the various business processes, including insurance and claims management. An ideal candidate is organized, goal oriented, a fast learner and exhibits positive energy. Ambitions to learn and excel in healthcare claims management and ability to manage time and are the keys to be successful in this role.


  • Be a producing member of the Revenue Cycle Management team with detail to quality
  • Display an organized workflow to follow-up on aged insurance claims, including collection of any required attachments
  • Review denied claims to identify reasons, submit complete and accurate appeals with supporting documentation
  • With highest regard to customer service, communicate with internal stakeholders to gather any necessary documents and follow-up in an organized manner
  • Add value to team by identifying gaps in process, and communicate in a structured manner to seek resolution

Minimum Education and Experience

  • High School Diploma or equivalent is required; an associates or bachelor’s degree is preferred
  • Experience in display of positive energy, strong verbal and written communication skills is required

  • Experience in healthcare administration or practice support role is preferred

  • Experience in computer skills including Outlook and Excel is preferred


About Aspen Dental Management, Inc. (ADMI)

Aspen Dental-branded practices are supported by ADMI, a dental support organization that provides non-clinical business support to licensed, independent dentists.

Available Locations

ADMI - 6600 Weighlock Dr East Syracuse, New York 13057 United States