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job overview

Information Technology / Information Systems job in East Syracuse, New York

Sr. IT Project Manager


Things move fast at Aspen Dental, but you never go it alone. The idea behind the business model is simple – a support system with you at the center. We’re a community that thrives on collaboration and has fun while doing it. Whatever your role, there is always the next challenge to conquer. Aspen Dental breaks down barriers, provides opportunities, and makes it easier to fulfill your ever-evolving ambitions. Explore a culture of possibility. Because here is where you’ll find lives changing lives.


The IT Senior Project Manager must have strong practical experience in project management for Information Technology projects, gained through experience managing large and complex projects. 


Duties and Responsibilities:

  • Lead and manage multiple enterprise-level IT projects simultaneously through the entire system development lifecycle
  • Execute projects from initiation, planning, development, testing to closing
  • Ensure all projects’ milestones are completed on-time, within scope, and within budget, and to the required quality standard
  • Assist in the definition and documentation of project scope and S.M.A.R.T objectives, involving relevant stakeholders
  • Work cross-functionally to solve problems and implement changes
  • Develop and own full scale project plans to monitor an track progress
    • Define roles and responsibilities
    • Resolve complex, interdependent activities into tasks and sub-tasks that are documented, monitored and controlled
    • Plan and schedule timelines and milestones
    • Ensure resources availability and allocation (escalate where needed)
    • Delegate tasks and responsibilities appropriately
    • Schedule, coordinate, and manage testing and deployment phases
    • Solidify budget details
    • Identify issues, risks, and mitigation strategies
  • Organize and lead project status and working meetings
  • Effectively convey project goals, objectives, and expectations to team members and stakeholders in a timely, clear, and compelling fashion
    • Deliver progress updates regularly
    • Ensure open communication amongst project team
    • Communicate with senior leadership across all areas of the organization
  • Facilitate daily scrums, user stories, sprint planning and sprint reviews
  • Implement an effective system of project governance
  • Proactively manage changes in project scope, identify potential crises, and devise contingency plans
  • Present reports defining plans, problems, and resolutions to appropriate levels of management
  • Listen effectively and clarify information as needed
  • Create and maintain comprehensive project documentation
  • Conduct post-project review to discuss and document successes and lessons-learned for future projects

Minimum Education and Experience

  • Ability to independently manage multiple concurrent multifaceted and complex technology projects that are large in size, scope, budget, and/or impact, including all aspects of process development and execution
  • Solid understanding of full system development life cycle models
  • Expert knowledge of both Agile and traditional waterfall project management principles and practices
  • Mastery of various software programs and tools including MS Word / Excel / PowerPoint / Visio / SharePoint
  • Demonstrated success using project management software, such as MS Project, Planview, SmartSheet, or equivalent
  • Superior listening, interpersonal, written, and verbal communication skills, with the ability to read communication styles of team members who come from a broad spectrum of disciplines
  • Must be experienced communicating with all levels including Executive leadership
  • Must be able to adapt approach to the context and constraints of each project, knowing that no "one size" can fit all the variety of projects
  • Organized with a keen attention to detail
  • Capable of working both independently and in a team-oriented collaborative environments
  • Possess talent for handling shifting priorities / demands / timelines and effectively executing tasks in a high-pressure environment. It is crucial that candidate be able to react to project adjustments and alterations promptly and efficiently
  • Must be able to learn, understand, and apply new technologies
  • Must be willing and able to reflect the organizational culture and strategy


  • Undergraduate degree (required) or Master degree (preferred) in the field of Information Technology, Computer Science, Engineering, Business Administration, Management or related discipline with a technical focus.
  • 10+ years direct Project Management (PM) work experience in Information Technology, with demonstrated success
  • PMI certification as a PMP or professional certification by an accredited institute of higher learning


About Aspen Dental Management, Inc.

Aspen Dental-branded practices are supported by ADMI, a dental support organization that provides non-clinical business support to licensed, independent dentists.

Available Locations

ADMI - 6600 Weighlock Dr East Syracuse, New York 13057 United States