job overview

Senior Quality Assurance Analyst


Aspen Dental Management, Inc. (ADMI) is the nation’s premier dental services organization.  We provide expert business and administrative support to the fastest growing, branded network of dental practices in the country.  We recognize that our success is a direct result of empowering and supporting ambitious dental professionals; together we build and develop successful, patient focused dental practices. Our continued growth has created an opportunity to join our Information Services team as a Sr. Quality Assurance Analyst (Level II).


Working under general supervision of a Lead QA Analyst or the QA Manager, the successful candidate will be responsible for supporting the testing of project applications, including (but not limited to): functional, integration, regression, and user acceptance testing. This position requires the ability to follow an overall testing strategy and contribute to Aspen’s quality assurance standards. Specific responsibilities include:

  • Creating functional test cases, based on a documented set of detailed business and/or technical requirements
  • Participation in test case reviews with the business systems analyst and/or developer
  • Ensures test environment reflects business requirements for test execution
  • Creating accurate and informative defect reports using the IT defect management tool
  • Executing functional test cases and/or automated test scripts for assigned projects
  • Execution of other forms of system testing including integration, regression, usability, UAT, and performance testing
  • Analysis and reporting of overall test status and results
  • Validating that all documentation for assignments is complete and accurate
  • Communicate issues to appropriate development staff and assist in their resolution
  • Collaborating with other IT and ADMI teams in support of the timely resolution of defects
  • Identifying opportunities for improving QA processes and recommending possible solutions
  • Achieve proficiency in at least two Aspen Dental applications within first year at this level
  • Other responsibilities as directed by IT management

Minimum Education and Experience

  • Bachelor’s degree in Computer Science, engineering, business, math or a related discipline
  • Minimum of 2 to 4 years direct work experience testing web-based software applications
  • Solid understanding of web applications and how they work
  • Good understanding of the software development life cycle
  • Solid understanding of QA testing techniques and functional test case development
  • Solid understanding of software development methodologies including agile, waterfall, etc.
  • Excellent verbal and written communication skills
  • Excellent problem solving skills and an attention to detail are a must
  • Ability to meet project deadlines while working independently or as part of a team
  • Ability to quickly learn new concepts, applications, tools, etc. is required
  • Ability to work in a fast-paced environment is a must
  • Ability to create simple to complex Microsoft SQL queries is a plus
  • Mobile application testing experience is a plus
  • An understanding of, or experience with, test automation frameworks is desirable
  • Experience with projects associated with the Clinical or Healthcare field is desired
  • Advanced degree and/or relevant certifications are a plus


Aspen Dental-branded practices are supported by ADMI, a dental support organization that provides non-clinical business support to licensed, independent dentists.

Available Locations

ADMI - 6600 Weighlock Dr East Syracuse, New York 13057 United States