job overview

Human Resources job in East Syracuse, New York

Vice President, HR Operations


Aspen Dental is on a mission to give America a healthy mouth. As the nation’s premier dental services organization, we provide expert business, marketing and administrative support to the fastest growing, branded network of dental practices in the country. We take the load off of practitioners to free them up to do what they do best: practice dentistry. As a reflection of our current needs and planned growth we are very pleased to offer an opportunity to join our growing Human Resources team as Vice President, HR Operations.


The VP, HR Operations owns the development, strategy, leadership, and oversight of HR shared services and enterprise-wide programs, as well as implementing systems that support streamlined operations and accountability with acute focus on Employment Practices and Employee Relations.


Employment Practices

Develop workplace rules and policies based on sound employment practices. Compliance with federal and state regulations and work rule compliance.


Employee Relations

Employee advocacy and support for managing towards the resolution of employment practices matters.  Coaching on best practices to mitigate workplace disruptions and to support the professional development of leadership. Management of in-house and external legal teams. 


Develop an A+ team of service professionals to support Aspen practice owners and their teams, along with all practice support center functional departments. This includes systems for tracking and managing an inquiry system, defining self-service opportunities and manager self-service programs along with a tiered support system that elevates inquiries for resolution.


Collaborate with functional HR COEs to assure programs, policies, and initiatives are operationalized and aligned through project planning, process design, and technology.

Minimum Education and Experience


  • Minimum of 10 years of relevant HR Generalist experience working across multiple business units and functions. Significant exposure to best-in-class performance and talent management processes is highly desired.
  • Validated success running HR projects from concept and design through completion within a corporate structure and to a distributed field organization.
  • Demonstrated track record of success leading HR initiatives and process within different models of multi-unit businesses, ideally with experience in a high-touch or high-stakes, fast-paced service, hospitality, or retail environment. Must have significant experience supporting a large, decentralized organization.
  • Undergraduate degree in Business, HR, or related discipline.

Personal Attributes:

  • The successful candidate must bring a high level of ethical, intellectual, professional, and personal values that complement our team and company culture.
  • Demonstrated ability to partner with senior business leaders and the HR Leadership team. Assertive and results-oriented, and skilled at navigating competing organizational priorities and agendas.
  • Strong relationship-builder with internal and external stakeholders. Ability to interact with all levels and functions in the organization. Exceptional influencing, interpersonal, organization and communication skills.
  • Analytical, process, data driven mindset.

Note that work location for this role is our HQ/Practice Support Center in Syracuse, NY.


About Aspen Dental Management, Inc.

Aspen Dental-branded practices are supported by ADMI, a dental support organization that provides non-clinical business support to independent dentist owners.

Available Locations

ADMI - 281 Sanders Creek Parkway East Syracuse, New York 13057 United States